30-day return policy less shipping on all diamonds purchased from Good Old Gold. The bottom line is that you are 100% satisfied with the diamond you purchased from us. Not only do we guarantee that the diamond will appraise for more than what you paid for it, we want you to know that you're getting the quality you're paying for.

BUT EVEN AFTER ALL THAT, if you bought a round diamond then find out after the purchase that she really wanted a square... NO PROBLEM. 100% satisfaction guaranteed. We give our in store customers 2 weeks full refund or exchange, our Internet customers have 4 weeks.  If you decide you want to return the diamond within the first 30 days, you will receive the purchase price of the diamond only (less shipping fees).

Note on settings: If you decide to purchase a setting from us there are no refunds on the settings or wedding bands. This does not however affect our refund policy with diamonds. If you decide you'd like us to ship a setting with the diamond unmounted and then want a 3rd party to set the diamond and size your ring ... WE DO NOT PAY FOR THAT NOR ARE WE LIABLE FOR THEIR WORK. Different jewelers charge different amounts and we can not be held liable for what they charge or their expenses or the quality of their workmanship. We include labor with all our rings at no expense to you but if you are hiring someone else to do the work we are not subject to their charges or the quality of their workmanship. If you are purchasing a diamond with us and you're getting the mounting elsewhere and would like us to set our diamond in your mounting, a picture of the mounting must be sent to Marie to determine if we will work on it. If we decide to take on the job we will forward you an estimate of the labor. We are not responsible for anything that happens to your mounting during or after we have worked on it. We will not be held liable for manufacturers defects on settings purchased elsewhere.