If you want to hear from others who have purchased from us, then take the time to read some of the testimonials. This page will always be updated as I collect more and more testimonials from people we have satisfied. If all responded, there would be thousands. Remember, we've been in business 24 years.
Dealing with your company was, at every step, ideal.
Christen,
I just received the ring, thank you it is beautiful. Just as I thought it would look. Thank you also for the "gifts", the H&A viewer and the loupe were not only great for me to inspect the stone, but will be great to show my girlfriend the cut quality. Dealing with your company was, at every step, ideal. I would recommend you to a friend with no hesitation. Thank you again, and please thank Marie and Tim for me.
What you guys do to educate and help out is truly unbelievable. In this day where it seems nobody wants to be responsible you guys go way beyond.
Hi Tim and Jonathan,
I wanted to send you both a special thank you for all of your hard work.
What you guys do to educate and help out is truly unbelievable. In this day where it seems nobody wants to be responsible you guys go way beyond. Not only do you take the time to educate, but you make sure we are comfortable with what we are doing. You never force a decision, but always offer information when requested, and always offer to help in any way you can.
To make a purchase like this is hard for many people. There are many of us who do not make lots of money, and to purchase something of this magnitude the decision does not come easily. When I had questions about brilliance, and cut (not necessarily shape) you guys went way beyond!!
To go out of your way and to make a special video to allow me to better understand scintillation and brilliance, and the intricacies of cut...what can I say you floored me with this effort. You guys go way above and beyond anyone, and words alone can not distinguish you from the rest. You are light years ahead of anyone I have ever dealt with when it comes to purchasing a diamond. When I needed the ring here quickly you went overboard and put a rush on it, and delivered on time without even missing a beat. Again, I truly cannot put into words how impressed I am with your professionalism and courtesy.
I did want to let you know the reaction to the ring, and a quick story of how I gave it to her...
Well I received the ring first thing Saturday (again not many people would have delivered on a Saturday), and when I say first thing I mean I got it at about 8:30am. Well that was great...it gave me a chance to show it off a little bit before going over to meet her at 12:30pm. What I decided to do was to take the ring out of the box and put the jewelers loop you sent with the ring into the box. I put the actual ring in the pouch pocket in my sweatshirt. I placed the box on the passenger seat in my truck. When we met I got out of the truck to give her a hug and a kiss and then walked her around to the passenger seat. She was a little suspicious when I did that...she was like what are you doing, and I just said I thought I would get the door for you. When I opened the door she stepped up on the running board to get in and saw the box...she turned to me and just started jumping up and down...I asked her to go ahead and open it. Of course when she did she saw the jewelers loop and had a rather quizzical look on her face. I got down on my knee and pulled out the ring, and said she needed the loop so she can look at this...and with that I proposed to her.
Her reaction to the ring was priceless!! Still is for that matter...I still catch her staring at it, or moving it to watch it sparkle. She and I both are VERY impressed with the diamond. It has everything I asked you for...it has the WOW factor. Just the other day she was standing out at the bus stop, when another mother grabbed her hand and absolutely went bonkers over the ring. The cut the brilliance...everything...actually said to her and I quote..."You know what this woman at work would call that? Now that is a doorknob.
Thought it was pretty funny...never heard that expression before and probably am dating myself when I say I remember those glass doorknobs at my grandmothers house.
Again, THANK YOU THANK YOU THANK YOU for all that you did. The two of you were quite simply awesome, and have made two people very happy! If I ever run into anybody looking to purchase a diamond I know exactly who they should talk to...it would be the people at Good Old Gold...you guys are the BEST!
I can't say enough good things about the team at Good Old Gold.
I can't say enough good things about the team at Good Old Gold. Being originally from , I really had my heart set on a Canadian diamond. I had been on Good Old Gold's website many times, and had come across only one Canadian diamond in their inventory; I decided to send an email anyway to inquire. Tim within the span of a week had tracked down a Canadian supplier, and was sending me plenty of information about candidate stones rapid-fire. He graciously fielded a ton of my questions as I sifted through all of the information he was sending me. That's a HUGE aspect to Good Old Gold's service - they really give it their all so that you can have all of the cutting-edge specifications and documentation on their diamonds (Helium, etc).
When it came down to two candidate stones, the time was right to come in for a visit to their store. Everyone was so friendly, and Tim really took his time to allow me to compare the two stones, alongside others in his supply. By the time all was said and done, I had "THE" stone picked out. No worries, and no pressure - just a very strong positive feeling that I was dealing with a great company and great people, and that I was getting a great deal on a kick-a$$ diamond. When I received the mounted stone, it was amazing! And honestly, the ring floored my fiancée; she loves it, and gets a ton of compliments on it. The quality of the diamond and how masterfully it plays with light really make it a stunner.
Even months after the purchase I'm bombarding Jonathan with questions - he is absolutely great! Quick to respond, and really takes the time to give detailed answers to my queries - it's just so easy to see that he loves what he does. Post-purchase service at Good Old Gold, simply put, is as great as pre-purchase service. No two ways about it! These people are a class act.
Hats off to Jonathan, Tim, Christen and all of the team at Good Old Gold. Easygoing, friendly, bend-over-backwards-helpful and knowledgable to boot! I can truly say that they have made the entire experience of getting "THE" engagement ring a pleasure. And Good Old Gold will definitely be "THE" place that I will be getting other jewelry in the future!
I wanted to take a minute and thank you and your excellent staff for helping me through the adventure of purchasing an engagement ring.
Jonathan,
I wanted to take a minute and thank you and your excellent staff for helping me through the adventure of purchasing an engagement ring. I picked it up after work on Monday and was thrilled when I saw the finished piece. Needless to say, I was very anxious to propose and see the ring on Jenn’s finger. Friday evening around 7PM, after a nice dinner for two, while she was washing up in her bathroom I snuck outside onto her 2nd floor deck. We very rarely go out there, so she knew something was up when I wasn’t on the living room couch and the verticals to the sliding door were open. When she came outside to find me, I was off to the side, on one knee ready to delivery my proposal speech. At the end, I reached under me shin and pulled out the GOG box. I cleverly moved the gold sticker on the bottom to the side that opened, so I would be sure to open it in her direction. She immediately said yes then exclaimed how beautiful the ring was.
Her family and friends think it is one of the most beautiful diamonds they’ve ever seen. At a family gathering the next day, all the women were trying their luck with the H&A viewer on Jenn’s and their own diamonds. My little sister Lauren (who should be getting engaged next year) said it looks 2x as big as her friends diamonds and I even heard someone say “The sparkle is amazing; it looks bigger than my mothers!” It was cute when my sister looked at her boyfriend and said, “When you’re ready, I want you ask David to help you find a diamond.” I don’t have to tell you where I’ll be bringing him! The education, professionalism and piece of mind you and your staff gave me played an invaluable role in simplifying a stressful chapter of my life.
Thank you all so much and I look forward to referring business to you in the future!
David S.
I am looking at the ring right now, and it is absolutely gorgeous.
Christen and All Involved:
I am looking at the ring right now, and it is absolutely gorgeous. I can't say enough how wonderful everyone at Good Old Gold has made this experience, and the effort that everyone put in to make this work in the timeframe I needed has been greatly appreciated. My soon-to-be fiancee is going to freak out when she sees this ring, and I doubt I will be able to get it off her finger to send it back to you for the inscription! =) Again, many many thanks to everyone involved. I will make it a point to come back to you in the future should I ever need to purchase another diamond (and I'm sure I will), and I have been telling as many people as will listen to go check you out. THANKS!!
I'm really glad that I found Jonathan back when I was looking for an engagement ring and have stayed with you guys since.
Hi Christen,
I received the necklace. It's absolutely beautiful. Just wanted to say thanks (again) for all of your work and all of Marie's work in making this for me. I know Megan's going to love it. I'm really glad that I found Jonathan back when I was looking for an engagement ring and have stayed with you guys since.
I got the diamond this morning, and it looks fantastic! I took it to the jeweler who will be mounting it and he was impressed. Thank you again for your quick response and extra efforts to get this shipped so quickly. I really appreciate it, and you definitely have a new loyal customer!
The people at Good Old Gold run their internet business like any good business should be run.
Dear Friends & Family,
After many nights of planning and one heart stopping moment, my dreams have finally come true: Stefanie and I are engaged!
Thanks for your support and friendship over the years, and feel free to share the good news!
God bless,
Poyao Andy Wang
"The people at Good Old Gold run their internet business like any good business should be run. Knowledgeable staff, friendly & prompt customer service, and great prices make this THE place to buy your diamond. I have no doubt they will continue to be successful, but don't take my word for it: Just do a little research and you'll see that it's one of the best out there! Highly recommended to anyone purchasing a diamond. Thanks Christen & Marie for helping me with my engagement plans. We love the ring!
Andy & Stefanie"
Good Old Gold lived up to its reputation and recommendations
Hi Charles, Christen,
Just wanted to express my thanks to both of you in my buying process of that lovely proposal diamond. It was just as lovely as the specs made it sound and I think Goodoldgold lived up to its reputation and recommendations from other friends I know. Most importantly, your patience in this long process is most appreciated.