If you want to hear from others who have purchased from us, then take the time to read some of the testimonials. This page will always be updated as I collect more and more testimonials from people we have satisfied. If all responded, there would be thousands. Remember, we've been in business 24 years.
I received the package yesterday morning and just wanted to say thank you. The diamond is absolutely beautiful and I greatly appreciate how comfortable everyone there made me throughout the selection and purchasing process.
I purchased a solitaire diamond engagement ring on-line from GOG. It is absolutely STUNNING.....
I purchased a solitaire diamond engagement ring on-line from GOG. It is absolutely STUNNING and has since been valued at significantly more than I paid for it (!!). The staff at GOG are fabulous, they promptly answered all my questions via email, and provided me with great advice when it came to choosing a setting. I'll certainly be using GOG for future purchases and would highly recommend this business to anyone."
Living in Australia, it is hard to find an overseas business...
I discovered Good Old Gold through YouTube and have been watching Jonathan's videos for over a year now. I was searching 'diamond characteristics' and 'princess cuts' when GOG popped up and I watched my first Solasfera video. From there I went on to read some forum entries about the GOG business and later found Vimeo.
Living in Australia, it is hard to find an overseas business without doing a broad Google search - GOG through Youtube is a fantastic way! And once viewing and taking onboard the information Jonathan's videos gave; it completely turned my view away from Australian Jewelers to your business.
It truly has been a totally wonderful experience dealing with GOG..
Hello Vicki / Sarah / Darren,
I have just received my ring today and It looks absolutely stunning!
I'm sure my girlfriend (and hopefully wife to be) will be just so thrilled and absolutely delighted upon seeing it!
I'd like to express my greatest appreciation for the effort, time and patience shown by each and every one of you involved in making this happen.
On my part, I must say that I have been pleasantly surprised by the high level of service and proficiency I experienced during each step of the purchase: from Sarah helping with the sales and pricing, as well as recommendations on the setting, Darren with the pictures of the stone, right down to Vicki with the payment and shipping details.
It truly has been a totally wonderful experience dealing with GOG and I would not hesitate to recommend you guys to anyone looking around for a stone.
I received the ring and it is absolutely stunning! It has exceeded any and all expectations!
Sarah & Good Old Gold,
I really want to thank you for all your assistance in guiding me through this important purchase. Between visiting the store and emails, you were so helpful and informative, not once did I ever feel pressured or uncomfortable with the idea of purchasing through you guys! I received the ring and it is absolutely stunning! It has exceeded any and all expectations! I can't imagine having gone through any company other than Good Old Gold. From start to finish the entire process was nothing short of spectacular!
Please pass along my gratitude to the rest of the team as well as Darren for completing the shipment portion.
I never saw any stones in my local stores that could come anywhere close.
The packaging, etc, was fantastic and I could not see any damage. Once I opened the box, my amateur opinion was "Holy Smokes that's a bright diamond!!". I never saw any stones in my local stores that could come anywhere close. Hopefully, she will love it as much as I do!
GOG had the better personal service and that they were good at handpicking diamonds for their customers
Jon, How did you find Good Old Gold?
As I recall I was on a Swedish wedding site (www.brollopstorget.se) with a discussion board, and people were discussing benefits and costs of importing jewelry from abroad. I think most people had experience with BlueNile and James Allen, but one person also recommended Whiteflash and Good Old Gold. She stated that GOG had the better personal service and that they were good at handpicking diamonds for their customers.
At the same time I believe I happened to run into your excellent videos on Vimeo and Youtube, searching for information on H&A-stones.
Then I went to Pricescope and Rockytalk for research, as Good Old Gold is almost unknown to Swedish people.
So that's how we found you.
Wanna know why we stayed with you?
In the end, there were a few things that made us chose your company: the personal feeling, or should I say feeling of real people behind the curtains (e.g. the extensive information material, the pictures, the videos and of course the low-tech, homemade-kind-of-looking web page); the honest and humble approach; the many rings and settings to chose from. And last, the excellent service and swift communication.
Update after the ring was delivered!!
We were positively surprised when we saw the ring, to say the least. The heck, why say the least, I'll say it all: the ring was magnificent, it was so much more than we had expected, and we did expect a lot. The platinum ring and setting are beautiful, both in detail, symmetry and color, and the stone you picked for us is stunning. It just won't stop shining! First of all it's a lot bigger than we thought it would be, still perfect in size for the setting, and it sparkles all the time. When the sun is out we can't believe it.
So we wanna thank you a lot for helping is choosing a ring and a stone - you nailed it. And we were concerned about shopping online, but this was truly a great experience!
Thank you so much for your feedback. My fiancé purchased the diamond yesterday and it arrived this morning via Fed Ex. We are beyond thrilled with it! The color and light performance are stunning and it was absolutely eye clean to my novice eyes. This was more than I expected & could have hoped for - truly, I had to hunt diligently to catch a tiny glimpse of the inclusions very close up to my eye and only really saw them via the loupe your company kindly sent with the diamond. I am also thrilled with the generous face-up dimensions of this cushion for it's carat weight, which rival (and in some cases surpass) the more commonly cut 1-carat cushions we have looked at before. We looked at the diamond in all sorts of light and had to tear ourselves away to go back to work! I really couldn't be more thrilled.
We also want to thank you for your company's excellent service, and for the extensive information you provided in the folder that accompanied the diamond. We feel extremely confident that we made the right decision buying from your company - the exquisite cut and quality of the diamond, the appraised value of the diamond versus our cost, the professionalism and attention to every detail evidenced by your staff, and the incredibly fast shipping. We are stunned - wow! I want you to know that I am *raving* about your company to my friends and definitely referring my brother to you, as he keeps dropping hints about getting engaged soon. :) My mother now wants to know if you also work with rubies, as she is looking for an excellent ruby in the near future. Do you work in other gems, or could you refer us to a trusted colleague who does? (GOG's Reply:"GOG does work with other types of stones.)
Thank you so very much. You've made a special experience unforgettable and magical thanks to your company's incredible diamonds and superlative service.
I started trying to figure out how in the world I could tell cut quality on a princess cut..
I heard about you guys by looking on Internet at places like Blue Nile and James Allen. And checking out the cheap prices on Costco. I started trying to figure out how in the world I could tell cut quality on a princess cut and googled that. I started watching all your guys videos and really liked all the information that was shared. I emailed about a setting I liked and heard back from Marie right away. This made me feel like an important possible customer right off the bat. I received a few prices and stuff but thought I'd have to make my money stretch further and buy from Costco. But after seeing a video of the diamonds I was interested in from u guys and then truly trying to compare apples to apples the price difference wasn't that much and with all the info and personal service i was given from u guys it became an easy decision. Well as easy as finding a ring that represents your life long commitment can be! I'm hoping the rest of the process goes this well and I'm excited to receive the ring and really look it over.
I wholeheartedly appreciate all that you folks did in making
The phenomenal customer support your team provides is commensurate with how important and special purchasing a diamond really is. I wholeheartedly appreciate all that you folks did in making this online diamond shopping experience both safe and fun! It's fair to say that Good old Gold provides a level of service rarely seen since the Good old Days!