Sarah & Good Old Gold,

I really want to thank you for all your assistance in guiding me through this important purchase. Between visiting the store and emails, you were so helpful and informative, not once did I ever feel pressured or uncomfortable with the idea of purchasing through you guys! I received the ring and it is absolutely stunning! It has exceeded any and all expectations! I can't imagine having gone through any company other than Good Old Gold. From start to finish the entire process was nothing short of spectacular!

Please pass along my gratitude to the rest of the team as well as Darren for completing the shipment portion.

Thanks so much!

Kevin L.

The packaging, etc, was fantastic and I could not see any damage.  Once I opened the box, my amateur opinion was "Holy Smokes that's a bright diamond!!".   I never saw any stones in my local stores that could come anywhere close.  Hopefully, she will love it as much as I do!  

Thanks,

Jon, How did you find Good Old Gold? 

As I recall I was on a Swedish wedding site (www.brollopstorget.se) with a discussion board, and people were discussing benefits and costs of importing jewelry from abroad. I think most people had experience with BlueNile and James Allen, but one person also recommended Whiteflash and Good Old Gold. She stated that GOG had the better personal service and that they were good at handpicking diamonds for their customers.

At the same time I believe I happened to run into your excellent videos on Vimeo and Youtube, searching for information on H&A-stones.

Then I went to Pricescope and Rockytalk for research, as Good Old Gold is almost unknown to Swedish people.

So that's how we found you.

Wanna know why we stayed with you?

In the end, there were a few things that made us chose your company: the personal feeling, or should I say feeling of real people behind the curtains (e.g. the extensive information material, the pictures, the videos and of course the low-tech, homemade-kind-of-looking web page); the honest and humble approach; the many rings and settings to chose from. And last, the excellent service and swift communication.

We are beyond thrilled with it!

Dear Sarah,

Thank you so much for your feedback. My fiancé purchased the diamond yesterday and it arrived this morning via Fed Ex. We are beyond thrilled with it! The color and light performance are stunning and it was absolutely eye clean to my novice eyes. This was more than I expected & could have hoped for - truly, I had to hunt diligently to catch a tiny glimpse of the inclusions very close up to my eye and only really saw them via the loupe your company kindly sent with the diamond. I am also thrilled with the generous face-up dimensions of this cushion for it's carat weight, which rival (and in some cases surpass) the more commonly cut 1-carat cushions we have looked at before. We looked at the diamond in all sorts of light and had to tear ourselves away to go back to work! I really couldn't be more thrilled.

We also want to thank you for your company's excellent service, and for the extensive information you provided in the folder that accompanied the diamond. We feel extremely confident that we made the right decision buying from your company - the exquisite cut and quality of the diamond, the appraised value of the diamond versus our cost, the professionalism and attention to every detail evidenced by your staff, and the incredibly fast shipping. We are stunned - wow! I want you to know that I am *raving* about your company to my friends and definitely referring my brother to you, as he keeps dropping hints about getting engaged soon. :) My mother now wants to know if you also work with rubies, as she is looking for an excellent ruby in the near future. Do you work in other gems, or could you refer us to a trusted colleague who does?  (GOG's Reply:"GOG does work with other types of stones.)

Thank you so very much. You've made a special experience unforgettable and magical thanks to your company's incredible diamonds and superlative service.

Best,
Adrianne

I heard about you guys by looking on Internet at places like Blue Nile and James Allen. And checking out the cheap prices on Costco. I started trying to figure out how in the world I could tell cut quality on a princess cut and googled that. I started watching all your guys videos and really liked all the information that was shared. I emailed about a setting I liked and heard back from Marie right away. This made me feel like an important possible customer right off the bat. I received a few prices and stuff but thought I'd have to make my money stretch further and buy from Costco. But after seeing a video of the diamonds I was interested in from u guys and then truly trying to compare apples to apples the price difference wasn't that much and with all the info and personal service i was given from u guys it became an easy decision. Well as easy as finding a ring that represents your life long commitment can be! I'm hoping the rest of the process goes this well and I'm excited to receive the ring and really look it over.